What will the average workplace look like in the years to come?
In this InTechnology video, Tom and Camille talk with Meghana Patwardhan, Vice President and General Manager of Dell Commercial Client Products. They get into changes to collaboration and technology, how AI and IT are taking on new roles, and how end users are pushing for sustainability.
Changes to Collaboration and Technology in the Workplace
The pandemic affected workplaces in many ways, including how quickly companies embraced new technologies. Now, many companies are looking at hybrid work environments with a mix of remote work and in-office work as the norm. With this new normal, devices like PCs need to be adaptable to the changing work environments employees can find themselves in, from the office to home and anywhere in between. Aside from technology changes, how teams collaborate has also changed in the era of hybrid and remote work. There needs to be more orchestration between team members who may or may not all be in the same room anymore. While collaboration tools help, Meghana notes how technology still can’t quite fully replicate how people communicate and solve problems in person.
How AI and IT are Shaking Things Up
Awareness of AI is beginning to permeate the public consciousness. It’s no longer something only for developers, AI is going to become an essential tool for many everyday workers across varying industries to improve and optimize workflows. Related to this is how the IT industry is also changing in the workplace to become a part of the strategic development of a business instead of just deploying and maintaining technology. This shifts the burden of some of the more simple and mundane IT tasks to other employees in their stead.
The Push for Sustainability in PCs
Finally, Meghana, Tom, and Camille touch on sustainability in the future of the workplace, particularly when it comes to devices like PCs. Sustainability is becoming a top priority for end users who want to prolong the life of their devices, and companies are following suit on a larger scale to match their employees’ and customers’ interests. Some PC sustainability practices include repurposing technology for consumers after a company no longer needs it, along with a modular approach to PCs. The main hurdle for modularity at scale right now is the supply chain.
Meghana Patwardhan, Vice President and General Manager of Dell Commercial Client Products
Meghana’s history with Dell goes back to 2009 when she interned with the company as an MBA student. In the 14 years since, she has assumed many strategic leadership positions at the company, now being in her current role as Vice President and General Manager of Commercial Client Products (Business PCs, Docks and Software) since February 2023. Meghana initially pursued computer science and earned a B.A. from the University of Texas, but it was there that she also discovered her love of the creative, business, marketing, and psychological aspects of the tech industry. This newfound passion led her to earn an MBA in Marketing from the Northwestern University Kellogg School of Management. Now, Meghana combines her love of technology, business, and marketing to lead successful product management strategies.
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